Housecall Pro is a field service management software for home services companies. Moving to your first field service software or upgrading your system can significantly reduce overhead expenses. These expenses can range from parts and supplies to vehicle maintenance.
Housecall Pro offers online booking, fast payments, marketing, job notifications, and many other features. These key features keep home services FSM companies connected to their employees and customers. But it’s not the only software that will fit your business needs.
Read more: You Gotta See The Standout Features on These 8 FSM Scheduling Apps
But Housecall Pro isn’t the perfect software for everyone. For example, the software doesn’t include inventory management or franchise support. Other features they have may also not work for every service company. That’s why this list of the best FSM apps is chosen according to the top field service features. That’s on top of the best overall Housecall Pro alternative software, of course.
The best Housecall Pro alternatives
Best for multiple locations and franchises: ServiceBridge
ServiceBridge is a field service management software built to serve any company size from a single location to franchise or multiple locations. Specialized features like royalty settings and territory management keep all of your locations up to date. Timesheets, commissions, recurring invoicing, and estimate features keep your financials in line. Plus, asset management, fleet management, and scheduling tools ensure technicians get the right parts to the right job on time.
Best for scheduling and dispatch: FieldEdge
The FieldEdge FSM software uses rule-based skills matching to help you match technician skills with the jobs that will most benefit from their attention. Combine the capacity planner with real-time technician GPS tracking to make the most of daily routes for every technician. FieldEdge combines these features with Quickbooks integration and a mobile CRM for the best scheduling and dispatch FSM software.
Best for payments: Jobber
Jobber FSM makes collecting payments from customers easy with mobile payments, payments through the client portal, invoicing, and credit card payments at the job site. Scan cards with a mobile device camera and store the customer’s account information for use when work is done. The Jobber payments pricing adds a base percentage plus a $0.30 fee for each charge, and the base percentage depends on your subscription plan with Jobber.
Best for marketing: Kickserv
Kickserv offers a marketing site that connects directly with the Kickserv backend, making it easy for companies to market their services and book appointments. This tool comes as an add-on to the normal subscription price, but Kickserv is one of the few FSM tools that offer this feature. In addition to robust dashboards and customer care modules, Kickserv also connects to Quickbooks and Xero accounting software, so you can connect your existing accounting system.
Best for job notifications: Workiz
Workiz field service management software is designed to work on desktop or as a mobile app and is keen on communication. Use Workiz to send notifications and alerts to customers, schedule, dispatch, and track technicians with built-in GPS, and receive automatic custom notifications based on different scenarios. Workiz includes voice over internet protocol (VoIP) capabilities like call recording, two-way text messaging, and phone masking. These features help your team stay connected in the field and improve service.
Best for inventory management: Service Fusion
Service Fusion offers a complete FSM system with a built-in inventory module, something few other FSM tools do. The system allows for multi-item purchase orders, can manage inventory across multiple warehouses, and features customizable products right in the app. This robust FSM tool also includes advanced voice and text communication and notification features.
Best overall Housecall Pro alternative: mHelpDesk
mHelpDesk is the top Housecall Pro alternative for home service businesses. The software includes lots of different features for customer, job, and financial management. It even includes inventory software. Set up a customer portal that connects directly with the built-in CRM and track leads as they become customers. Use the mobile app to check job statuses, access vital job data while offline, and process payments directly from the app. Dispatch is easy with text messaging and a visual scheduler.
Top Field Service Management Software Recommendations
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