ESM Turns Inquiries Into Starts

In today’s competitive environment, prospective students have an overwhelming number of choices. Statistics show that quick follow up on inquiries gives institutions a competitive edge. Our advanced call center technology, highly trained agents and singular focus on education give you that Speed to Lead^® advantage of increased contact rates.

Whether you’re looking for qualify and transfer services, appointment setting for campus visits, application generation, quality assurance that helps boost the performance of your advisors or a partner to manage the full enrollment process, ESM will maximize your investment in admissions and marketing.

ESM Advisors:

• Respond to inquiries via phone, chat or text

• Handle inbound calls

• Pre-qualify students

• Conduct in-depth interviews

• Facilitate the application process

• Coordinate required documentation

• Follow up on financial aid

• Advise students

ESM builds relationships with students to guide them through the enrollment process so they don’t get lost in the variety of required steps between inquiry and start.