Crimson Education was founded on the belief that all students should have access to global education. Our services are designed to accelerate each student’s trajectory towards the very best education and professional opportunities. Each student has a holistic, personalised Crimson team of mentors and teachers to prepare them well for university and beyond. We thrive not just on our students’ admission to their dream universities, but focus on and celebrate their development over time.

As part of our holistic approach to education, Crimson Education provides a full suite of services powered by proprietary technology to facilitate our students in gaining admission into the best possible universities, including:

• A full-fledged Online High School (Crimson Global Academy);
• University Admissions Consulting;
• Boarding School Admissions Consulting;
• Extracurricular Activities and Leadership Coaching;
• Internship and Career Advising;
• Interview Training; and
• Personalised Mentoring for Individual Development.

Details about this role

• Full-Time / Part-Time
• Location in Hong Kong (remote work possible for part of the week)
• Working within the HK Sales & Marketing team

What are the main responsibilities for this role?

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered, and managed within Crimson's Client Relations Management (CRM) system Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Planning and running local events to increase brand awareness for Crimson
• Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, processes and enhancing industry knowledge
• Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
• Attending industry events as required
• Collating fortnightly sales reports in an accurate and concise manner for management
• Responding to comments and enquiries on Crimson’s social media platforms

What skills and experience are required?

• Fluent in English and Chinese - Spoken and Written
• Experience in Customer Service, Customer Success
• Excellent communication and organisational skills
• Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms (preferred but not required)
• Experience in university admissions (US & UK as priority) (preferred but not required)

What personal qualities are we looking for?

• Professionalism and strong work ethic
• High learning agility and growth mindset – comfort in a fast-paced, high-growth environment
• Creativity and drive - you love to explore new ideas and can see a project through from start to finish on time
• Self-driven and self-directed
• Collaborative and communicative. A team player, someone who makes great things happen for others and yourself
• Confidence and positivity
• Desire to upskill to more senior sales and marketing roles

Why work for Crimson?

• Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
• Join a high performing, diverse, and ambitious team
• Utilise innovative technology to reimagine the education landscape
• Limitless growth and development opportunities

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting edge technology then we'd love to hear from you!

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